It’s Sunday morning. I had no plans to post anything today. Then I saw this. (Wait for the video – it will play after a 30 second promo – and its well worth it)
In 2003 I began managing a team of consultants that sold online marketing services to small law firms across the country. I was working with one of my consultants in a highly depressed rust belt city – an area that has been economically depressed for the last 25 years or so. During this time, we had occasion to meet with a client of ours who was THE local high-end divorce lawyer. Its one of those strange businesses that don’t seem to make sense. I mean I could see a bankruptcy lawyer in this economically depressed area, or a social security disability attorney….but a high end divorce lawyer? It seemed to defy logic. I just had to ask him:
Quick question for you.
Who has the power in your business? Where does the power lie inside your business?
I’ll give you a few seconds to formulate your answer. Have you thought about it? Ready? Okay.
Here’s the right answer.
Last week, Matt Cutts (the head of web spam at Google’s search division) asked his blog readers to pretend they were were CEO of Google and to make recommendations for how they would improve the business. I love pretending to be CEO of lots of companies, so why stop with just Google?
Seriously though, every now and then I’m slapped across the face with an idea that I think could improve an existing business. Typically these are businesses that I adore or already do business with. I had one of these crazy ideas just this past Friday when I was asked to answer a survey for DIRECTV. I thought it would be fun to share some of these ideas. I’m also really interest in ideas you have to improve some of your favorite businesses. Please share in the comments below! Meanwhile, here’s 4 ideas that I’d like to see existing businesses implement tout de suite.
I’ve been watching the coverage of the Facebook messaging announcement with interest this week. A lot of the coverage has revolved around a handful of issues. Most of the internet punditry has focused on the following issues:
- The operational mechanics – how the new service will interface or intersect with the various existing forms of communication (i.e., e-mail, instant messaging, sms etc)?
- The privacy issues – do you trust Facebook, which has a spotty record at best regarding privacy issues, with this type of data?
- Adoption rate and how it may or may not be influenced by the two issues above.
Several weeks ago, I saw an inspiring TED talk by Simon Simek on the power of why called “how great leaders inspire action.” I’ve embedded the video at the bottom of the post in the event you care to watch it. Before shutting down my browser, I navigated over to Amazon and ordered Sinek’s book “Start With Why.”
As I thought about the video and began reading the book, I started to think back on my career. Reflecting on the various roles I’ve played in business, I realized that knowing why made me a better employee in each role. Here’s two ways knowing why can help you.